Privacy Policy

Privacy Policy, Cookies, and Newsletter

We are committed to protecting the privacy of our users in accordance with Article 13 of Legislative Decree 196/2003, “Code concerning the protection of personal data” (Privacy Code) and Article 13, paragraph 1 of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data (GDPR).
In accordance with the regulations indicated, this processing is based on the principles of fairness, lawfulness, and transparency, and on the protection of your privacy and your rights.

1. EXTENDED COOKIE POLICY

What are Cookies

Cookies are small text files used to improve website navigation. Thanks to cookies, browsing preferences such as language, display options, etc., can be stored by the browser in use.
Cookies are saved on the device used, to facilitate the use of content, and can only be read by the site that generated them.
No personal data of users is acquired by the site during simple web page navigation. Cookies are not used to transmit personal information.

The [privacy view=”site_name”] website uses the following cookies:
Technical cookies
These cookies are essential for you to browse the site and use its features. Strictly necessary technical cookies for the functioning and navigability of the site are used, as well as cookies relating to saving preferences for the purpose of optimising their use (e.g., language preferences). Without cookies, some features may not be accessible or may not function correctly.
Performance cookies (third-party)
This website uses the Google Analytics service, provided by Google Inc., to collect statistical information on website usage with the clear aim of improving its performance and usability.
All information collected by these cookies is aggregated anonymously and is used only to improve the functionality of the website.

Below you can find the privacy information for Google Inc. http://www.google.it/policies/privacy/
Profiling cookies (third-party)
Some cookies may also be used to show special offers consistent with the preferences expressed during browsing in order to improve the user's experience and purchasing conditions.
The cookies we use for profiling do not collect information that could personally identify the user browsing the website's pages.
The site uses profiling cookies connected with the Google Adwords “remarketing” function, allowing personalised advertisements to be published on Google's content network based on the pages visited by users on the site. Third-party providers, including Google, use cookies to publish advertisements based on users' previous visits to your website.
The information obtained allows us to identify only the browser and does not allow us to identify the user in any way.
How it works: some pages on the website include remarketing code that reads and configures browser cookies to determine the type of advertisement the user will see based on their visit data to the site.
Remarketing lists created are stored on Google's servers where all cookie IDs associated with interests are kept.
More information on the remarketing tool is available at this link: https://support.google.com/adwordspolicy/answer/143465?hl=it&ref_topic=3123080&rd=1

Social Network Cookies (third-party)
The website integrates the main Social Networks through scripts made available by them. These scripts may use Cookies in order to facilitate the sharing of content on social networks or interaction with other registered users.
These types of cookies are managed by the different companies that belong to individual Social Networks, each of which is responsible for its own cookies.

The privacy policies published can be explored via the links below:

Expression of consent
To consent to the processing of data and the use of all cookies, it is sufficient to exit this information notice by closing the relevant page, continue browsing the site, or click on any element of it. To refuse consent or configure cookie management differently, follow the instructions contained in the following paragraph.

Configure Cookie Management in the Browser
Major browsers allow you to modify settings for cookie management. You can choose to: allow websites to save cookies, completely deny the saving of cookies, or decide on a case-by-case basis which cookies to accept.

These settings vary depending on the browser you use to browse, below are links to the information pages of the most popular ones:

For more information on the use of cookies by third-party services and further instructions on managing cookies in your browser, please consult the following address: http://youronlinechoices.eu.

If you decide to set your browser to reject cookies from this site, please be aware that some functions may not be available and access to some sections may be limited.

2. COMMERCIAL MAILING SERVICE INFORMATION

The owner of the website [privacy view=”site_url”] may process some of your personal data (such as email address, etc.) to inform you about website news and activated promotions. Every user may of course unsubscribe from these newsletter services at any time simply by clicking on the relevant link present in every communication sent.

3. TYPE OF DATA PROCESSED

The data provided by you through the means provided by the website, namely: the contact form, the newsletter, the booking engine, the official email indicated on the website, will be processed for the purpose of carrying out tourist booking services and requests for information or availability on the site:
[privacy view=”site_url”]
Apart from what is specified for browsing data, the user is free to provide the personal data requested from time to time, but failure to do so may make it impossible to provide the requested services.

4. DATA PROCESSING METHODS

Content and services are provided only to those who authorise the processing of their personal data. Data processing is carried out with the aid of automated tools, including third-party ones, and manually, using methods suitable for guaranteeing maximum security and confidentiality. The rights to use the collected data are not transferred to third parties, nor are they disclosed or transferred abroad.

The treatment may be carried out using computerised or paper-based methods.
Specific security measures are observed to prevent unlawful or incorrect use and unauthorised access to data. We do, however, inform you that communications via the internet by email may pass through several countries before reaching their recipients. [privacy view=”site_name”] cannot accept responsibility for any unauthorised access or loss of personal information outside of its control.

5. USE OF DATA

The data will be communicated exclusively to the parties necessary for the fulfilment of the booking contract or your requests. The data will not be disseminated outside of this scope.

6. Data Controller and Data Processor

[privacy view=”company_name”], [privacy view=”company_address”], email [privacy view=”referral_email”]

7. DATA SUBJECT'S RIGHTS

At any time, you may exercise your rights regarding the data controller, as per Article 7 of Legislative Decree 196/2003 and Article 15 of the GDPR, which for your convenience we have reproduced in full at the bottom of the page.

a) Minors (Article 8 GDPR)
The website and services of the Controller are not intended for individuals under the age of 16, and the Controller does not intentionally collect personal information relating to minors. The processing of a minor's personal data is lawful where the minor is at least 16 years old. Where the minor is under the age of 16, such processing is lawful only if and to the extent that consent is given or authorised by the holder of parental responsibility.
In the event that information about minors is unintentionally recorded, the Controller shall promptly delete it.

8. DATA PROTECTION ON OTHER WEBSITES LINKED TO THE SITE

MyGuestCare
The site uses an essential booking system to check availability and allow for self-service quotes on services of interest. Use of the booking system is accessed via the domain booking.myguestcare.com. This domain is connected to the Google Analytics account for the site [privacy view=”site_url”] and uses the same cookies already approved by the user for browsing the site [privacy view=”site_url”].

LEGISLATIVE DECREE NO. 196/2003
Article 7 – Right of access to personal data and other rights
The data subject has the right to obtain confirmation of whether or not personal data relating to them exist, even if not yet recorded, and their communication in an intelligible form.
2. The data subject has the right to be informed:
a) as to the origin of personal data;
b) of the purposes and methods of the processing;
c) of the logic applied in the event of processing carried out with the aid of electronic tools;
d) of the identifying details of the data controller, the data processors and the designated representative pursuant to Article 5, paragraph 2;
e) of the data subjects or categories of data subjects to whom the personal data may be disclosed, or who may become aware of them as designated representatives within the territory of the State, processors or agents.
3. The data subject has the right to obtain:
a) the updating, rectification or, where relevant, completion of the data;
b) the cancellation, anonymisation or blocking of data processed unlawfully, including data which does not require storage for the purposes for which it was collected or subsequently processed;
c) certification that the operations referred to in points a) and b) have been brought to the attention of those to whom the data have been communicated or disseminated, including their content, except where such compliance proves impossible or involves the use of means that are clearly disproportionate to the right protected.
4. The data subject has the right to object, in whole or in part:
a) for legitimate reasons for the processing of personal data concerning him, even if relevant to the purpose of collection;
b) the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for conducting market research or commercial communication.

EU Regulation 2016/679 (GDPR)
Article 15 – the data subject's right of access
1. the data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, to obtain access to the personal data and to the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d) where possible, the period for which the personal data will be stored, or if not possible, the criteria used to determine that period;
e) the existence of the data subject's right to request from the controller rectification or erasure of personal data or restriction of processing concerning the data subject or to object to the processing of personal data;
f) the right to lodge a complaint with a supervisory authority;
g) if the data have not been obtained from the data subject, all available information as to their source;
h) the existence of automated decision-making, including profiling as referred to in Article 22(1) and (4), and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject
The data subject also has the rights under Articles 16 to 21 of the GDPR (right to rectification, right to erasure/to be forgotten, right to restrict processing, right to data portability, right to object), as well as the right to lodge a complaint with the Supervisory Authority.

EXERCISE OF RIGHTS
The request can be sent by registered letter, fax or email to [privacy view=”company_address”] – tel. [privacy view=”company_tel”], fax [privacy view=”company_fax”], email: [privacy view=”referral_email”].

[privacy view=”site_name”] reserves the right to modify or amend this privacy policy at any time, especially in light of new sector regulations coming into force. In this case, the changes will take effect 15 days after the date of publication on the site.